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BOPPS is committed to making you satisfied with our products and services. All BOPPS products come with a 1-year warranty. If you would like to activate the lifetime warranty, please contact our customer service via email at vip-welfare@outlook.com.
By using BOPPS products, you agree to be bound by the terms of the BOPPS Limited Warranty. Please read the following information for specific warranty policy content.
BOPPS products undergo professional testing and certification, yet rare occurrences cannot be entirely avoided. If you encounter any quality issues with BOPPS products, please feel free to contact our customer service team at any time.
All BOPPS products purchased through authorized channels have a 1-year warranty from the date of packaging delivery.
The warranty period starts once the product is received by the original purchaser. If you believe your BOPPS product has quality issues, please contact our customer support within the warranty period and provide proof of purchase. Our professional BOPPS customer service team will contact you within 24 business hours to provide a solution.
BOPPS products are sold on our official website, Amazon, and other official channels. Additionally, manufacturers, suppliers, or resellers might offer their own warranties. Please reach out to your seller for further details.
To ensure you receive a legitimate product, we strongly advise purchasing from one of the aforementioned channels. We have received reports of fraudulent orders from other sources.
Our warranty policy excludes the following items:
Damage caused by human factors, including but not limited to misuse or improper use. Damage caused by force majeure such as natural disasters or accidents. Failure to provide sufficient proof of purchase. Free products (such as test products, user program promotional products, etc.).
Products that have exceeded the warranty period. Products purchased through unofficial channels. Non-quality-related issues reported after 30 days from the date of purchase. Product loss or theft. Defects or damages caused by non-compliance with official instructions or manuals, modification, or disassembly of the product. Please feel free to contact us if you have any quality-related issues.